In a crucial alert to residents of Johannesburg, Johannesburg Water has strongly advised against purchasing water from illegal vendors during ongoing supply disruptions. The utility stated that water supplied from tankers during these times is provided free of charge for community use, specifically targeting essential public institutions and vulnerable sites such as schools, clinics, and old age homes.
Nolwazi Dhlamini, spokesperson for Johannesburg Water, emphasised that “water supplied from tankers is only for community consumption.” She reiterated that this water is not intended for commercial use, including businesses like car washes and restaurants. Residents are urged to refrain from engaging with anyone claiming to sell tanker water, which violates municipal regulations.
The warning comes amid rising concerns about the reliability of water supplies in the city, with both planned and unplanned disruptions affecting services. With the continued unpredictability of water availability, Johannesburg Water is committed to ensuring that all residents have access to the essential resource without incurring any costs during these disruptions.
“Our mandate is to provide a free, alternative supply of water during these challenging times,” Dhlamini added. “Purchasing water from illegal vendors undermines this effort and can lead to further complications for the community.” She urged residents to report any illicit activity related to the sale of tanker water to law enforcement.
As the city grapples with these water challenges, it is vital for residents to understand their rights and the services available to them. Johannesburg Water assures the community that adequate trucked water resources are in place to meet their needs during such emergencies, reinforcing the service’s commitment to public welfare.

