The Office of Health Standards Compliance (OHSC) has expressed grave concern over reports of unauthorised individuals masquerading as compliance inspectors in an attempt to extort money from unsuspecting healthcare providers.
The health regulator says it has been informed of an individual who falsely claimed that an inspection had been scheduled at a healthcare practice. It is alleged that the impersonator asserted that payment would resolve any non-compliance findings.
OHSC national spokesperson Ricardo Mahlakanya warned that such conduct is contrary to the organisation’s ethical standards and core values.
“Legitimate inspectors will not accept cash, gifts or any form of personal payment from facilities, staff or members of the public in exchange for inspection results or regulatory outcomes,” he said.
The regulator has distanced itself from an individual who has allegedly been soliciting money from healthcare facilities while falsely claiming to represent the OHSC.
“The OHSC is the national health regulator responsible for monitoring and enforcing compliance with health standards to promote safe and quality healthcare services.
Its work includes inspecting health establishments, certifying compliant facilities and investigating complaints about the quality of healthcare services,” explained Mahlakanya.
Healthcare establishments and practitioners across the country have been urged to remain vigilant and to verify the identity of anyone claiming to represent the OHSC.
“Authorised inspectors carry a valid OHSC identification card or official documentation signed by the Chief Executive Officer.
Lawful and authorised inspection outcomes cannot be influenced by payment or any personal benefit,” he added.
The health regulator has appealed to healthcare practitioners to immediately report any suspicious or unethical conduct, including impersonation, fraud, bribery or corruption involving individuals claiming to be inspectors.
The OHSC reaffirmed its commitment to safeguarding the integrity and credibility of healthcare regulation and expressed appreciation for the continued cooperation of healthcare practitioners, healthcare facilities and members of the public in combating fraud.
