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Home » AG calls on government to entrench a culture of accountability to improve service delivery 
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AG calls on government to entrench a culture of accountability to improve service delivery 

newsnote correspondentBy newsnote correspondent23 November 2022Updated:23 November 2022No Comments15 Views
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Auditor General (AG) Tsakani Maluleke. Source: @AuditorGen_SA/Twitter
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PRETORIA: Auditor-General (AG) Tsakani Maluleke this afternoon reported “a gradual upward  trend” in the national and provincial government audit outcomes and called on the government to instil a culture of accountability in the public sector to improve service  delivery to South Africans. 

Releasing the 2021-22 general report (GR) and material irregularity report for national  and provincial departments and their entities, Maluleke said these spheres of  government have been gradually improving their ability to report transparently on their  finances over the term of the current administration. 

“By 31 August 2022, we had notified accounting officers and authorities of 179 material  irregularities (MIs) in the national and provincial spheres of government. 

“Most of the MIs identified were caused by non-compliance and suspected fraud which resulted in, or  are likely to result in, a material financial loss. We estimate the total financial loss of  these MIs to be R12 billion”. 

Maluleke said there has been a shift at departments and public entities “from a slow  response to our findings and recommendations over the years to an improved responsiveness”.   Auditees, she said, are taking action to resolve these MIs by recovering losses,  preventing further losses and harm through strengthening internal controls, and effecting consequences for transgressions. 

“We have noted that there were no actions taken to address 82% of the matters raised until we issued notifications of material  irregularities. “Through the process, financial losses of R636 million were prevented from taking place,  R14 million in financial loss was recovered and R509 million in financial loss is in the  process of being recovered. 

“In addition, 39 MIs resulted in internal control  improvements to prevent financial loss from recurring, 36 resulted in the officials  responsible for the losses being identified and disciplined or undergoing disciplinary  processes, 15 fraud and criminal investigations have been instituted and five supplier  contracts have been stopped.

“We are also pleased that accounting officers are taking appropriate action to resolve 74% of material irregularities we raised and 11% are already resolved. 

“In 15% of the MIs we had to invoke our powers to enforce accountability. We included  recommendations in the audit reports of six auditees for MIs that were not dealt with  appropriately. In addition, we issued remedial action at three auditees that did not  implement the recommendations that we had included in their audit reports in the  previous year. 

“For most of the auditees where we had to take these steps, we witnessed  renewed commitment to address the MIs. Eight MIs were referred to public bodies for  further investigation. 

“However, greater impact will be achieved if accounting officers and authorities  resolve the material irregularities quicker. We continue to advocate for investment in good preventative controls, as preventing material irregularities is more effective than  having to deal with the consequences thereof,” Maluleke said. 

“While we are cautiously optimistic about this trend, we have found that service  delivery, good performance and financial discipline are not yet evident at those  auditees with the greatest impact on the lives of South Africans and on government  finances. 

“These auditees are the key service delivery portfolios, consisting of health; basic education; public works and infrastructure; transport; water and sanitation; and housing, as well as state-owned enterprises, listed as schedule 2 public entities in the  Public Finance Management Act,” Maluleke revealed.  

The AG emphasised that she firmly believes service delivery improvement will be enabled “by capable, cooperative, accountable and responsive government institutions  delivering on their mandates. 

“That is why we themed our latest general  report:  A culture of accountability will improve service delivery”, Maluleke said. 

Maluleke added that her office, through its new culture shift strategy, aspires to set in motion commitment and action from all roleplayers in the accountability ecosystem. This  accountability ecosystem is made up of all roleplayers in national and provincial  government, as well as Parliament and provincial legislatures, that have a part to play  in enabling a culture of performance, accountability, transparency and integrity. 

The accountability ecosystem includes the Auditor-General of South Africa (AGSA) as the country’s supreme audit  institution, as well as the people of South Africa. 

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