Criminals have been impersonating Postbank officials to rob vulnerable SASSA social grant beneficiaries directly in their homes. This alarming trend has raised red flags for many of those relying on these essential funds during challenging financial times.
The warning comes from Postbank spokesperson Bongani Diako, who emphasised the urgency for beneficiaries using the Black Cards and SASSA Gold Cards to remain vigilant against an increase in fraudulent activities targeting their PINs and card information.
“The recent scam involves fraudsters posing as Postbank officials visiting the homes of social grant beneficiaries,” Diako explained. “These scammers manipulate their victims into handing over their grant cards and PIN information under false pretenses, claiming there is something that requires fixing or instilling fear that they will miss out on future payments.”
Significantly, Postbank has reassured beneficiaries that both the Black Cards and SASSA Gold Cards do not require any adjustments and will continue to function beyond the key date of 31 May for grant payments. “There is no need for anyone to change to different banking methods,” Diako cautioned. “Beneficiaries should be wary of any officials suggesting they should change their cards.”
Diako’s message to beneficiaries is clear: “Always remain alert and cautious. Genuine Postbank representatives will never visit your home uninvited. If someone shows up without an appointment, claiming to be from Postbank, that is a definite red flag.”
Postbank encourages beneficiaries to treat their cards and PINs as personal keys to their financial security. “They should never be shared with anyone, regardless of claims made by impersonators,” Diako reiterated.
For beneficiaries needing to reach out for assistance or advice, Postbank has provided a contact line at 0800 53 54 55, urging individuals to make informed decisions and protect their financial well-being.
